Shipping Policy

Thank you for shopping with Dongguan Nanya Machinery Equipment Co., Ltd. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing Time

Orders are typically processed within 2–4 business days after payment confirmation. Processing times may be extended during peak seasons or due to unforeseen circumstances.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Destinations

We offer international shipping to most countries and regions. Delivery availability may vary depending on the destination and local customs regulations.

Shipping Fees

Shipping fees are calculated at checkout based on your location, order weight, and shipping method.

Free Shipping: Orders over USD 250 qualify for free standard shipping.

Estimated Delivery Time

Estimated delivery times vary by destination:

• Standard International Shipping: 8–15 business days
• Remote areas: Additional time may be required

Please note that delivery times are estimates and may be affected by customs clearance, local carrier delays, weather conditions, or other factors beyond our control.

Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Tracking Information

Tracking information will be provided once your order has been shipped. Please allow up to 48 hours for tracking updates to appear in the carrier’s system.

Incorrect Address

Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for delays or losses caused by incorrect or incomplete address information.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery time, please contact our customer support team.

We will assist in tracking the shipment and, if necessary, work with the carrier to investigate the issue.

Contact Information

If you have any questions regarding shipping, please contact us:

Company Name:
Dongguan Nanya Machinery Equipment Co., Ltd.

Email:
nanyatrading@outlook.com

Phone:
+86 132 5102 5034

Address:
Room 401, No. 22, Lane 7, Xin Nan Xin Cun,
Hongmei Wusha, Hongmei Town,
Dongguan City, Guangdong Province, China